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JBS99
Newbie

Spectrum content out of numerical order

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Initially when I opened the Spectrum chanel the selections were in numerical order.  Now they are scrambled, making it difficult to find content.  How do I get them back in numerical order?

Thanks

1 Solution

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RokuTannerD
Retired Moderator

Re: Spectrum content out of numerical order

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@JBS99  Thanks for reaching out. For questions regarding the features, functionality, or issues you may encounter inside a specific channel, you'll want to reach out to that channel provider directly for more help. Spectrum develops and maintains their channel (app) and can best assist with any questions you may have. You can reach their support team here: https://www.spectrum.net/contact-us/

 

Thanks,

Tanner

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8 REPLIES 8
RokuTannerD
Retired Moderator

Re: Spectrum content out of numerical order

Jump to solution

@JBS99  Thanks for reaching out. For questions regarding the features, functionality, or issues you may encounter inside a specific channel, you'll want to reach out to that channel provider directly for more help. Spectrum develops and maintains their channel (app) and can best assist with any questions you may have. You can reach their support team here: https://www.spectrum.net/contact-us/

 

Thanks,

Tanner

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Phil2800
Reel Rookie

Re: Spectrum content out of numerical order

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I experienced this same problem.  I did call Spectrum and they made it sound as if it was a one off problem.  If there a way for Roku to push them for a fix in a future release?

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Anonymous
Not applicable

Re: Spectrum content out of numerical order

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Same problem. On guide goes from 99, 36, 42, 24, 23, 48, 40, 41, 57 etc.

 

i have a photo of the guide but can’t post it

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Anonymous
Not applicable

Re: Spectrum content out of numerical order

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This does not address the situation described!

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Anonymous
Not applicable

Re: Spectrum content out of numerical order

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Theses “stock generic solutions” do not address the problem.

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Phil2800
Reel Rookie

Re: Spectrum content out of numerical order

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Looks like this is fixed now.  Not sure if it was a Roku or Spectrum app issue

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Rainman519
Reel Rookie

Re: Spectrum content out of numerical order

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Arrow-over to the left using Roku remote until you see the live channel guide. Arrow-over once more to the left and under "sort by" you'll see "channel" or "network".  Make sure "channel" is checked. 

ellenB
Newbie

Re: Spectrum content out of numerical order

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Thanks, Rainman! This fixed my problem.

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