Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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RichB49
Level 7

Spectrum TV Channel Guide

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I've added the Spectrum app to my Roku.  When I select this app and display the Spectrum channel guide, it only displays the shows currently playing.  The guide does not display future shows (i.e., the next hour or two) for the stations available on Spectrum.  Is there a setting to adjust this so it will display current and future program availability similar to what I can see when I use the Roku Live TV app?

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SteveBoston
Level 8

Re: Spectrum TV Channel Guide

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So Spectrum support answered this simple problem. I was blown away that ROKU support was actually belligerent about trying to help, especially where Spectrum gives away Roku with installation. 

The upper left arrow button opens your standard home page for Spectrum. This gives access to the full guide and searches.

It's extra special that I never got a reply on this question from Spectrum but I DID get my first spam message from this forum. Pretty useless. 

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4 Replies
SteveBoston
Level 8

Re: Spectrum TV Channel Guide

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I have the same trouble with my Express that I got for free with Spectrum. I just bought a new Roku Ultra for a new Samsung 4k TV and it also shows only the current programs. My Apple TV and both my Samsung smart TVs can access the Spectrum guide properly. A one hour support chat ended with Roku saying it is a Spectrum problem. Not possible. Looking for a real answer. 

Jbug
Level 7

Re: Spectrum TV Channel Guide

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I'm having the same problem as well. Just hooked up my roku and it worked for a couple times Advancing but it won't do it now. i'm with you i don't think it is on spectrums side.

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SteveBoston
Level 8

Re: Spectrum TV Channel Guide

Jump to solution

So Spectrum support answered this simple problem. I was blown away that ROKU support was actually belligerent about trying to help, especially where Spectrum gives away Roku with installation. 

The upper left arrow button opens your standard home page for Spectrum. This gives access to the full guide and searches.

It's extra special that I never got a reply on this question from Spectrum but I DID get my first spam message from this forum. Pretty useless. 

View solution in original post

RichB49
Level 7

Re: Spectrum TV Channel Guide

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A fine point - The upper left arrow button on the remote control will take you to the home screen where you can find the full guide.

Thanks to all for this help.

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