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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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queso
Level 8
‎06-09-2020 11:59 AM

Slideshow abruptly ending

My office uses rokus in each operatory and it remains on the slideshow feature when not being used for something else. Ever since returning to work in early May post covid, all of the rokus will abruptly stop playing the slideshow and return to the homescreen. Previously it would continue all day without needing to be restarted. Is there any way to make the slideshow return to continuously running?

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14 REPLIES 14\
renojim
Community Streaming Expert
‎06-09-2020 12:44 PM

Re: Slideshow abruptly ending

What app/screensaver are you using to display this slide show?  Have you tried turning off the bandwidth saver from Settings->Network->Bandwidth saver?

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queso
Level 8
‎06-11-2020 05:01 AM

Re: Slideshow abruptly ending

I am using the Roku Media Player, looks like the bandwidth saver was on so I turned it off and will see how it goes today! 

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queso
Level 8
‎06-11-2020 07:50 AM

Re: Slideshow abruptly ending

It is still booting me out to the home menu about 2 1/2 hours after starting the slideshow. Number of photos doesn't change that either, so it isn't just after one cycle through.

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azdansmith
Level 7
‎06-12-2020 10:50 AM

Re: Slideshow abruptly ending

Since this latest Roku update, my slideshow playing from a usb drive through Roku plays one time and then goes to the roku home screen. It used to play continuously in a loop. Smiley Sad

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JParker
Level 8
‎07-02-2020 10:48 AM

Re: Slideshow abruptly ending

Mine is doing the same thing.  Ever since it updated I can not play the slideshow for more than 2 1/2 hours.  I use it as an advertising tool for my restaurant.  Does anyone know how to change it so it will play endlessly?

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Dickeys1603
Level 8
‎08-31-2020 10:34 AM

Re: Slideshow abruptly ending

I am having the exact same issue. Hopefully someone will fix this!!

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Gary-94080
Level 11
‎08-31-2020 02:24 PM

Re: Slideshow abruptly ending

this is one of many problems that have come up with the latest version of RMP version 5.3

it is currently at the 5th iteration dated Aug 25, 2020.

I think it is on their "to do list" but they never publicly say what they are doing.

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TravisAKline
Level 8
‎09-10-2020 08:34 AM

Re: Slideshow abruptly ending

Several of us are having this issue. Hopefully if we make enough noise they will correct it.

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Dickeys1603
Level 8
‎09-10-2020 04:15 PM

Re: Slideshow abruptly ending

I figured it out. It's not the TV, It's the program. Roku Media Player. I found this out because it was doing it on two different brands of TV Sets. I installed several other media players, all of which did this ranging from 10 minutes to 2 hours - except for one. I am not advertising for it, but I paid $3.99 for the program and it works great - no more issues, my picture and video play all day without resetting!  

 

Hope this helps!

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