Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Sleep Mode? after 10 minutes

I just installed a Roku Streaming Stick+.  After 10 minutes the screen went black as if in sleep mode.  I hit the home button and it went back to home screen and I started to watch again.  10 or 15 min it is later, the same thing.  No error messages or anything. Moved it from USB power to ac.  Same thing.  The length of time before stopping is different so maybe not sleep mode.  Help please.

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Roku Employee
Roku Employee

Re: Sleep Mode? after 10 minutes

@BrentPhelan 

Thanks for the inquiry.

Is there a specific channel that this issue is occurring on? 

There is a Bandwidth Saver feature on the Roku, but that doesn't take into effect until hours into watching.

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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