Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Longp2000
Level 7

Since the AM of 11/15 my device randomly reboot

Since this morning 11/15 all three of my roku devices (Roku TVs, Roku 3 player) are randomly rebooting and getting stuck at the logo screen. I have factory test and checked for updates and nothing has fixed it. I have to unplug wait a minute or so the plug it back in each time,
1 Reply
Community Manager
Community Manager

Re: Since the AM of 11/15 my device randomly reboot

Thanks for reaching out. Sorry to hear about the issue you're experiencing!

Please send me a private message with your Roku account email address and more details about your Roku device and TV, model number, etc. I'll follow up directly to take a closer look, and see what other recommendations we can make.

Thanks,
Tanner
Tanner D.
Roku Community Manager
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