Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
clhal1961
Newbie

Second device does not ask which room

I just bought a Roku for another room, when setting it up, it does not ask which room, and when I try to log into a channel it keeps telling me I’ve got the wrong sign on / password. I reset it on my phone and get the same message. Any suggestions???

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Second device does not ask which room

If you're trying to log into a channel you should be using that channel's sign on/password, not your Roku account.  You can edit the names/location of your devices at https://my.roku.com .

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos