Has anyone in countered not been able to use search for items they know they have on paid subscription. It list others but not the paid ones where I know they clearly do run the programs I want to play.
Paid subscription for what? You don't pay anything for the Roku itself (other than the purchase cost). Roku has a search function, but it only works for providers that permit it to. If the provider doesn't allow Roku search, then it won't appear.
If you're referring to a search function within a channel that you have subscribed to, the provider of that channel would be who you need to contact for assistance.
Paid subscription for what? You don't pay anything for the Roku itself (other than the purchase cost). Roku has a search function, but it only works for providers that permit it to. If the provider doesn't allow Roku search, then it won't appear.
If you're referring to a search function within a channel that you have subscribed to, the provider of that channel would be who you need to contact for assistance.