Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Search not working right..Info under the actor picture is not the same as the actual listing

When I search for an actor - the picture comes up with info beneath the photo - then I scroll to the arrow to the right of the picture - and the listing of movies and shows does not match the info.   example :   Allen Leech - under photo 10 movies on Roku & 2 Shows on Roku - - but when I go to the actual list - there are 7 movies and only 1 show.......   this has happened since the new format updated in the last few weeks. This has happened to the last 3 actors I searched.  I tried talking to an agent after waiting a half an hour - and he kept repeating the same thing over and over again - putting me on hold again over and over again - and then he hung up - I was on the phone about an hour.....unacceptable.

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