When I search for an actor - the picture comes up with info beneath the photo - then I scroll to the arrow to the right of the picture - and the listing of movies and shows does not match the info. example : Allen Leech - under photo 10 movies on Roku & 2 Shows on Roku - - but when I go to the actual list - there are 7 movies and only 1 show....... this has happened since the new format updated in the last few weeks. This has happened to the last 3 actors I searched. I tried talking to an agent after waiting a half an hour - and he kept repeating the same thing over and over again - putting me on hold again over and over again - and then he hung up - I was on the phone about an hour.....unacceptable.