Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Kaitlynrae03
Level 7

Screen went dark

So I have had my Roku tv for about 3 years now and I haven’t had any issues until tonight. I went to turn on a movie for my son and the tv screen was completely dark. I went to look closer and you can see faint outlines and logos of my apps and everything else seems to be functioning well but unless I’m .5 in from the screen I can’t even tell if it’s on. Advice?

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2 Replies
boogernose
Level 18

Re: Screen went dark

You didnt mention your RokuTV Model and maker.

But can you reset it? Or get something somewhere to show normally?

Doesnt sound good.

---A problem clearly stated is a problem half solved---.
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StreamerUser
Level 16

Re: Screen went dark

It sounds like the backlighting failed.

If its under warranty (manufacturer or purchased extended) you should pursue those options.

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