The accesibility option is not on settings and when i press * four times it always says enabled(never disabled). It keeps narrating every single action i do on the amazon prime app (shuts up when its playing). Its really annoying, how do i stop it?
Have you tried pressing the * button four times to see if that resolves the issue? In addition, during playback, have you tried pressing the * button and tried changing the playback settings in Accessibility & captions > Screen reader?
I am having the same issue, its Disney + & HBO Max. It’s only one one tv, not any of the others. I’ve deleted both apps, updated both apps, checked tv setting, checked app settings. It won’t turn off either.