Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Willum
Level 7

Scrambled after factory reset

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A friend of mine got a new 4K Tv with Roku already installed. He gave me his old Roku I think it is a older express. He used it on a old CRT HD TV with hdmi, it worked fine. I took it home and hooked it up to my CRT HD TV and it worked perfectly. That is until I did a factory reset so I could use my own account and PIN numbers. Now it acts like it is scrambled the letters go across the screen in a line. My TV is a Panasonic Tau 34” wide screen. It is 1080i. I swear before the reset it worked fine. Help

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renojim
Community Streaming Expert

Re: Scrambled after factory reset

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Did you make it through the setup and account linking?  Can you connect it to a different TV and set the display type to 720p?  1080i has never been an option.

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4 REPLIES 4\
renojim
Community Streaming Expert

Re: Scrambled after factory reset

Jump to solution

Did you make it through the setup and account linking?  Can you connect it to a different TV and set the display type to 720p?  1080i has never been an option.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Willum
Level 7

Re: Scrambled after factory reset

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I will try that tonight when I get home. Thank you 

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Static510
Level 7

Re: Scrambled after factory reset

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I'm having the same problem. Has anyone discovered the solution?

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RokuKariza-D
Roku Employee
Roku Employee

Re: Scrambled after factory reset

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Hi @Static510

Thanks for reaching out here in the Community!

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we will be able to assist you further.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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