Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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darrellr
Level 7

[SOLVED] Roku 4210x 8.0 update not available

I cannot get an update, but the release notes indicate my hardware is supported.  I was in a list of Plex users having trouble, so I fear that may be causing the issue.  The last entry is a Roku TV that should be remove from the list as well if it is on it.  Can you check for me please?

5Y2599190439
4210X

5Y259H192604
4210X

5F35CE012076
4210X

2N00G5754303
5107X
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34 Replies
darrellr
Level 7

Re: Roku 4210x 8.0 update not available

Still no reply, still no updates.  Anyone out there?
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T_J
Level 7

Re: Roku 4210x 8.0 update not available

I have a Roku 2, 4210X; just checked and it is on v8.0.0    b4143-04 .  I don't use Plex. Roku 2 is connected to a 2008 720p Samsung.
I have no 4k TVs; do have a 1080p Sony & Premiere Plus.
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jagreenough
Level 7

Re: Roku 4210x 8.0 update not available

I have 4 4210x’s and all are on 8.0
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darrellr
Level 7

Re: Roku 4210x 8.0 update not available

Thanks, I wasn't sure if it just wasn't released for the 4210 yet or what.  Not sure I really *want* the update, but I think they must still have mine on the do-not-upgrade list from the other previous issues.
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darrellr
Level 7

Re: Roku 4210x 8.0 update not available

Roku - seriously, no responses???
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enormoz
Level 7

Re: Roku 4210x 8.0 update not available

I have a priemere+ with the "plex fix" firmware as well and have not been able to get os8. I even sent a message and emailed @RokuShawnS and have not heard back. Went through the official support channel and their solution is basically to send me a replacement device. I would have to send them our device first and wait about a week to get a replacement. Still debating if I will go that route or not.

Good luck !!

*Edit: I just spoke with them again and they are going to send a replacement device in advance. This might be our only way out to get v8.
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RokuShawnS
Level 10

Re: Roku 4210x 8.0 update not available

"darrellr" wrote:
Roku - seriously, no responses???

You were removed from the list last week.
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
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paultn
Level 7

Re: Roku 4210x 8.0 update not available

I have a roku Ultra and the Plex fix firmaware.   I as well cannot get version  8.0   I have sent PMs but as of yet no reply and no firmaware Smiley Sad
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darrellr
Level 7

Re: Roku 4210x 8.0 update not available

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