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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Dilsaz
Level 7
‎06-06-2020 01:52 PM

Roku updates a software, restarting & goes to black screen and repeat the same steps again and again

I am using Roku for the first time.. I got the Roku logo screen then select your language then my wireless connectivity with all three green signals.. and then it goes to update the software 100% completed and restarting and then back to Roku logo screen and after a while it shows the blank screen. And it does repeat the same steps all over again i-e

Roku Logo screen
Select your language
Wireless connectivity
Updating the software & 
Restarting

and then the same steps again and again...

Need help on this?

Thanks!

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Wlavigne
Level 7
‎06-06-2020 10:15 PM

Re: Roku updates a software, restarting & goes to black screen and repeat the same steps again a

I am having the same issue with the 2.0 Smart Soundbar I just purchased. It must have done it 15 times now and still not going past it. Frustrating!!!

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Dilsaz
Level 7
‎06-09-2020 01:09 PM

Re: Roku updates a software, restarting & goes to black screen and repeat the same steps again a

Still awaiting reply from the support team. Can somebody please help! Thanks!

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