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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Treadaway
Level 7
‎11-24-2019 11:58 AM

Roku update then went to Roku bouncing and white light

Hi, my Roku stick requested an update. I connected to internet and started up it got to 100%, lost internet connection, and went to Roku logo bouncing for a while. I have tried the 20 second hold with clip until I saw a continuous flash. It’s blinking white light. I can’t get to home screen. Just bought a little over a month ago. Model 3930x.
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3 Replies
RokuDanny-R
Roku Employee
Roku Employee
‎12-12-2019 11:44 AM

Re: Roku update then went to Roku bouncing and white light

@Treadaway 

Thanks for the inquiry.

We would recommend to try to perform a factory reset on your device again to see if you can set up your device once more.

For information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Lrose93
Level 7
‎06-27-2020 08:18 PM

Re: Roku update then went to Roku bouncing and white light

I need help. I have reset it twice and it said it needed to be updated twice and did but it’s stuck on the bouncing roku screen! 

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Flaca658
Level 7
‎06-28-2020 09:11 PM

Re: Roku update then went to Roku bouncing and white light

Me too! is it doing the same thing?

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