Roku Device Features, Settings & Updates

[Treadaway]

Hi, my Roku stick requested an update. I connected to internet and started up it got to 100%, lost internet connection, and went to Roku logo bouncing for a while. I have tried the 20 second hold with clip until I saw a continuous flash. It’s blinking white light. I can’t get to home screen. Just bought a little over a month ago. Model 3930x.

[RokuDanny-R]

@Treadaway 

Thanks for the inquiry.

We would recommend to try to perform a factory reset on your device again to see if you can set up your device once more.

For information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.

Thanks,
Danny

[Lrose93]

I need help. I have reset it twice and it said it needed to be updated twice and did but it’s stuck on the bouncing roku screen! 

[Flaca658]

Me too! is it doing the same thing?