Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 8

Roku ultra update 9.4.0-build4174-29 no longer works with harmony hub

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Last night 10/15, I was able to navigate the roku ultra with no problem.  When I woke up this morning I couldn't use my Harmony hub to navigate to the roku.  The harmony app doesn't work either.  I did notice in the roku settings that it's no longer allowing 3rd party remotes. It is really convenient to have only one remote. 

Hopefully roku acknoweldges this because I'd rather not use my phone or the roku remote to navigate my entertainment system. Was this feature taken away?

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Level 8

Re: Roku ultra update 9.4.0-build4174-29 no longer works with harmony hub

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I figured it out. I had to delete the old roku profile and activity from my harmony account.  Scan for devices again and then re-add the roku ultra.  Waited for the remote to sync and all is good in the world.  I can control the roku ultra from my harmony remote and app again.

I  used the following link

https://support.myharmony.com/en-us/harmony-experience-with-roku

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Highlighted
Level 8

Re: Roku ultra update 9.4.0-build4174-29 no longer works with harmony hub

Jump to solution

I figured it out. I had to delete the old roku profile and activity from my harmony account.  Scan for devices again and then re-add the roku ultra.  Waited for the remote to sync and all is good in the world.  I can control the roku ultra from my harmony remote and app again.

I  used the following link

https://support.myharmony.com/en-us/harmony-experience-with-roku

View solution in original post

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