Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Roku tv

So I went and bought and installed a new router because the previous one was too old. My onn Roku tv was connected to the old network. I’m trying to connect it to the new network but I can’t find the remote that came with the tv, I only have the remote app. Is there a way to connect the tc to the new network without the remote that came with the tv?

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Community Streaming Expert

Re: Roku tv

Nope.  You must have a remote.

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Community Streaming Expert

Re: Roku tv

The Roku app on a phone can only connect to a Roku that is already using the same local network as the phone is using, so you can't use the phone to set up the Roku.

If your Roku has not undergone a Factory Reset or a Network Connection Reset, then it is merrily chugging along trying to connect to your former network name (SSID) and password.   If you can reconfigure your new router to use the same network name and password as you had before, your Roku should connect to it.  When you then connect your phone to this same network, the Roku app on the phone should work.

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I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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