Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Gerry42
Level 7

Roku tv won't turn on

Jump to solution

Tv keeps flashing sharp roku doesn't turn on

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku tv won't turn on

Jump to solution

@Gerry42

Thanks for the post.

As @DBDukes mentioned, this appears to be a hardware related issue.

Have you tried contacting Sharp support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
9 Replies
DBDukes
Level 16

Re: Roku tv won't turn on

Jump to solution

@Gerry42 wrote:

Tv keeps flashing sharp roku doesn't turn on


What do you mean by "TV keeps flashing"?

Also, have you tried the physical on/off switch that's on the TV?

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos
Gerry42
Level 7

Re: Roku tv won't turn on

Jump to solution

It just flashed the sharp roku then turns off and on I tried unplugging it I tried resetting it both didn't work

0 Kudos
DBDukes
Level 16

Re: Roku tv won't turn on

Jump to solution

Sorry, it's hard for me to read your posts. Punctuation helps me understand separate sentences better.

I think you're saying that you plug it in, try to turn it on, the Sharp Roku TV logo appears, but then the TV turns off. Or the screen goes black without turning off. I'm having a hard time understanding which.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos
Gerry42
Level 7

Re: Roku tv won't turn on

Jump to solution

The logo appears on the screen then it goes black then it appears again and goes black it just keeps doing that

0 Kudos
DBDukes
Level 16

Re: Roku tv won't turn on

Jump to solution

Confirm that you held down the Reset Button for 10 seconds. Not about 10 seconds. Not until something happened on the screen. A full 10 seconds.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos
Gerry42
Level 7

Re: Roku tv won't turn on

Jump to solution

I held it down 30 sec nothing happened the logo kept popping up

0 Kudos
DBDukes
Level 16

Re: Roku tv won't turn on

Jump to solution

@Gerry42 wrote:

I held it down 30 sec nothing happened the logo kept popping up


That sounds like a hardware issue. @RokuMary-F can probably guide you into getting service from the manuafacturer.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos
Gerry42
Level 7

Re: Roku tv won't turn on

Jump to solution

Ok thanks

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku tv won't turn on

Jump to solution

@Gerry42

Thanks for the post.

As @DBDukes mentioned, this appears to be a hardware related issue.

Have you tried contacting Sharp support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos