Thanks for reaching out here. If you are using any sort of VPN service, this may account for geo-location confusion on your device. If you created your Roku account in a different location, or while connected to a different network location, this may also result in regional confusion.
Please send me a PM with your Roku account email address and the serial number of your Roku device from Settings>System>About. I can help take a closer look to see what may be occurring, and assist you further.
It could be VPN issues ( if you have such stuff running) another issue could be your ISP/assigned IP address, there is/was an issue with plusnet assigining customers with IP addresses that had formerly been assigned to places such as the USA, see here: https://community.plus.net/t5/Plusnet-F ... -p/1142937 Plusnet are also re-sold as John Lewis. Plusnet are also part of the BT Group so in theory this issue could be present on any BT Group ISP such as EE ( formerly Freeserve/Wanadoo/Orange/T -mobile) and of course BT check here for your IP address location https://www.whatismyip.com/ you wont get an accurate location ( usually) but as long as it puts you somewhere in the UK* you shouldnt have a problem UK being the mainland, for some odd reason ROKU doesnt appear to understand that the Chanel Islands/Isle of Man are part of the UK broadcast rights area ( although they dont have any issues with the isle of Wight)
Sorry, looking back at my posts I could have made myself clearer!
The limit tracking option has always been checked and I tried the reset when I first noticed the problem. Before I made the original post I had tried the obvious things, such as have been suggested, but since I didn't state this nobody could be expected to know - apologies again.
I should also mention that this is only a very minor irritation, as I never pay attention to adverts in any case.