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gabep1g · ‎08-02-2021

I get a "Roku Tech Tips Banner" which pops up every every 5 seconds along the left side of the screen, the TV is a Westinghouse 40" model WR40FX2019. I checked all the settings to turn this annoying feature off without any success. I press any button on the remote to make go away, but it comes back in 5 seconds. Please advise.

makaiguy · ‎08-02-2021

These things are just special purpose computers, and just like their big brothers, sometimes operational problems cans be solved by a system restart.

From the Roku home screen use menu path Settings > System > System restart. (On a Roku TV the menu path is Settings > System > Power > System restart.)

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atc98092 · ‎08-02-2021

Since it's a TV, see if there's a store demo mode that is turned on. TVs with such a mode will often toss banners on the screen like that.

Dan

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StreamerUser · ‎08-02-2021

In addition to what @makaiguy and @atc98092 suggested, try turning off the "Smart TV experience":

Settings/Privacy/Smart TV experience - uncheck both "Use info from TV inputs" and "Enable auto notifications"

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Roku tech tips banner ion the left side of the screen??

Re: Roku tech tips banner ion the left side of the screen??

Re: Roku tech tips banner ion the left side of the screen??

Re: Roku tech tips banner ion the left side of the screen??