Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Nayd
Level 7

Roku suddenly won’t turn on or light up

So I have had my roku express for a few years now and it’s been working well until last week. I bought a streaming stick so I could give my family the express and now whenever I plug it into my project or smart tv, it won’t even power on. I have tried reseting and leaving it unplugged with no luck.

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku suddenly won’t turn on or light up

Hey @Nayd

We're here to help!

Could you tell us how your Roku Express is powered? Is it connected to the USB port of the TV or to a wall outlet? In some cases, the USB power provided by the TV is not sufficient to power the device. We suggest plugging your Roku into a working power outlet in the wall.

If still no dice, try using a different USB cable and/or power adapter. 

Please keep us posted on how it goes.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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