Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Roku suddenly won’t turn on or light up

So I have had my roku express for a few years now and it’s been working well until last week. I bought a streaming stick so I could give my family the express and now whenever I plug it into my project or smart tv, it won’t even power on. I have tried reseting and leaving it unplugged with no luck.

0 Kudos
1 REPLY 1\
Roku Employee
Roku Employee

Re: Roku suddenly won’t turn on or light up

Hey @Nayd

We're here to help!

Could you tell us how your Roku Express is powered? Is it connected to the USB port of the TV or to a wall outlet? In some cases, the USB power provided by the TV is not sufficient to power the device. We suggest plugging your Roku into a working power outlet in the wall.

If still no dice, try using a different USB cable and/or power adapter. 

Please keep us posted on how it goes.

All the best,

Kariza D.
Roku Forum Moderator
0 Kudos