Features, settings & updates

[Smylee]

After the last update my Roku is not opening apps and continues to say that APP cannot open due to no network but network is testing fine. Then when I retry to open it says not enough space. I deleted 6 channels and still not opening apps. Also, when I try to open Netflix or HBOmax it buffers continuously. If I get the app to open it'll play for a few seconds then stops and continues to say loading. Please help. I tried updating, rebooting and troubleshooting but nothing is working. 

[StreamerUser]

You didnt mention your Roku model # and firmware version: Settings/System/About

Known solutions/workarounds for apps not loading/closing to Home:

1) Check for updates: Settings/System/System updates/Check now - try again

2) Change your Theme to the Roku Default: Settings/Theme/Restore default theme - try again

3) Change your Screensaver to a Roku clock: Settings/Theme/Screensavers - try again

4) Remove SD card (if installed) - try again

5) Remove app, RESTART ROKU: Settings/System/System restart/Restart, Add app - try again

6) Network connection reset: Settings/System/Advanced system settings/Network connection reset - try again

7) Completely unplug power from Roku for 10-15 minutes - try again

😎 Factory reset: Settings/System/Advanced system settings/Factory reset <--- last resort

NOTE for #5: Do not remove the YouTube TV app - you will not get the app back until the end of the dispute