Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Joset
Level 7

Roku reminder won’t turn off

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When I use the volume of the remote a reminder to cancel recurring reminders appears but it won’t let me cancel the reminders. How do I fix or remove the reminders? 

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Joset
Level 7

Re: Roku reminder won’t turn off

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Reset your tv to factory defaults. This should fix it. It did it for me. 

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6 REPLIES 6\
pfrog206
Level 7

Re: Roku reminder won’t turn off

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I'm having the same issue. Did you find a solution?

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Joset
Level 7

Re: Roku reminder won’t turn off

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Reset your tv to factory defaults. This should fix it. It did it for me. 

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cry4mecable
Level 7

Re: Roku reminder won’t turn off

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Once you reset your TV to get rid of the reminder do you have to re-download all of your apps?

RokuDanny-R
Roku Employee
Roku Employee

Re: Roku reminder won’t turn off

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@cry4mecable

Thanks for the post.

Please be aware that channels on your Roku device are linked to your Roku account. If you've factory reset your Roku device, once you've linked the device back to your Roku account, the device should update your channels linked to your Roku account. However, you may need to re-authenticate some channel credentials as that is no longer stored after performing a factory reset.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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DeanLach
Level 9

Re: Roku reminder won’t turn off

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DANNY: How about for Developers?  I noticed that I get emails with the subject: "Subscription Confirmation" every month.  I don't want to have my customers get harassed by these.  In fact, if they continue to get these unnecessary notices then they'll cancel my channels. 

(And I would imagine the results would be bad for Roku if a customer were to choose to switch to another platform like FireTV that doesn't send these annoying emails.)

Just today, I went into my Developer dashboard and found an "API setting" called "Stop sending billing notifications."  Perhaps this will stop the emails from arriving in my email box -- BUT, will it stop the email's from being sent to my customers?

Cut that Cable!
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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku reminder won’t turn off

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@DeanLach

Thanks for the inquiry.

For more information about developer related inquiries, we would recommend posting within the Roku Developer Program for further assistance.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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