Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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tc48
Level 7

Roku out of sync on TV

when I turn on tv with roku connected, I get a large Roku logo, then a message saying out of sync.

TV seems to be working well.  Wifi connection appears good.

I've unplugged the roku, restarted, and pushed the small reset button on the remote but still no changes.

Any suggestions?  My roku device is about 7 years old.  Is it time to replace it? 

thank you!

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3 REPLIES 3\
DBDukes
Community Streaming Expert

Re: Roku out of sync on TV

Maybe. What model number is it?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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tc48
Level 7

Re: Roku out of sync on TV

It's actually an older model . It's Model 2720X.  

thank you for trying to help.

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DBDukes
Community Streaming Expert

Re: Roku out of sync on TV


@tc48 wrote:

It's actually an older model . It's Model 2720X.  

thank you for trying to help.


Yes, it would probably be a good idea to replace your old Roku 2. Today's rough equivalent as the mid-range Roku device would be the Roku Express 4k+, and would be a much-improved device. You'd be pleased with the greater performance of today's Roku devices over your model.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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