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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Brett328
Level 7
‎12-20-2020 08:50 AM

Roku not showing up on Apple devices

So I have a Roku Premier+ 4630x which is updated to version 9.4 and an Apple iPhone that is running IOS 14.  Both devices are on the same WiFi network yet when I turn on Airplay on my Roku it never shows up on my iPhone as a screen mirror option. I have tried checking every option I can think of yet I cannot get airplay to work on my Roku.  Any thoughts?

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makaiguy
Community Streaming Expert
‎12-20-2020 09:44 PM

Re: Roku not showing up on Apple devices

What worked for me on my wife's iPad was shutting off and restarting the iPad's wifi.

See this helpful reply from @StreamerUser :

https://community.roku.com/t5/Roku-Device-Features-Settings-Updates/Help-setting-up-Apple-Airplay-on...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Brett328
Level 7
‎12-24-2020 02:32 PM

Re: Roku not showing up on Apple devices

@makaiguy wrote:

What worked for me on my wife's iPad was shutting off and restarting the iPad's wifi.

See this helpful reply from @StreamerUser :

https://community.roku.com/t5/Roku-Device-Features-Settings-Updates/Help-setting-up-Apple-Airplay-on...

I appreciate the info.  I just tried everything in your post and still can’t get my IPad or IPhone to stream to Roku.  Also I’m guessing the Roku help team doesn’t care given their silence on this problem. 

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theuser86
Level 10
‎12-24-2020 02:42 PM

Re: Roku not showing up on Apple devices

Factory reset your Roku, and set it up as new. I was having AirPlay issues with my 4630 when using Apple Music on my iPhone XS Max, and a factory reset of the Roku fixed it.

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