Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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kmlopez13
Level 7

Roku keeps resetting and wiping itself clean

I have a Roku 3. It's over 2 years old. Recently when I turn on my tv and go to click on the app I want to watch, my roku will erase all apps. It will direct me to the screen to link my roku account online. When I go through the process, my account isn't recognized and I have to make a new account. Then I have to redownload all my channels. It did this 2 days in a row! Please help.
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