Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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msweeney1068
Level 7

Roku guest mode

I am using Guest Mode for my AirBnB unit.  When guests sign in all is well, but can not sign because the device defaults to December 31, 1969.  I have to use the remote to change the date from December 1969 to the current date, then the roku device will sign out normally.

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4 Replies
Community Manager
Community Manager

Re: Roku guest mode

Thanks for letting us know what you're seeing. Could you please provide a step-by-step account of the process you follow when you see this occurring on screen? If you could also include a picture of what displays on screen, that would be helpful! 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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sfields
Level 7

Re: Roku guest mode

I have the exact same issue. Has Roku provided a solution?
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msweeney1068
Level 7

Re: Roku guest mode

I have not received any messages regarding a solution to this issue.  However, I discovered a quick and easy fix.  Just unplug the power cord for your Roku and plug it back, it is not back to the guest mode start screen.

A little pain in the **bleep**, but much quicker that sitting there pushing the arrow key watching each month and each year pass by until you get the current date.

I hope this helps.

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Oeyal
Level 7

Re: Roku guest mode

Same here.

I found, instead of unplugging, you can goto "Options" and "Reset System" to accomplish the same result.

Frustrating, but easier than reaching behind the TVs every time this happens.

Let's hope Roku addresses this, eventually.

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