Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jneyer346
Newbie

Roku express device keeps scrolling

My roku express device keeps scrolling the main menu and in the apps even when not pointing to the tv tried restarting ,changing batteries and factory reset worked for a few minutes then stared scrolling again

0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator

Re: Roku express device keeps scrolling

@jneyer346

Thanks for the post.

Can you please provide us with your serial number/device ID on the Roku device? I'll be able pass along your information to our Support team who can assist you further.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos