Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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jneyer346
Level 7

Roku express device keeps scrolling

My roku express device keeps scrolling the main menu and in the apps even when not pointing to the tv tried restarting ,changing batteries and factory reset worked for a few minutes then stared scrolling again

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku express device keeps scrolling

@jneyer346

Thanks for the post.

Can you please provide us with your serial number/device ID on the Roku device? I'll be able pass along your information to our Support team who can assist you further.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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