Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Roku conflict

We have a roku stick and we just bought a Phillips Android tv. We can play one show with the roku stick and get sound from a completely different show we’re not watching!! Can you use the stick if the tv already has roku installed? Does it conflict?

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Roku Employee
Roku Employee

Re: Roku conflict

@darrenmel 

Thanks for the inquiry.

Can you please elaborate on your current setup? What Roku model device are you using to stream? Are you connected to any audio components?

Does this issue that you are experiencing happen only when watching specific content, or does it occur regardless what you are viewing?

Please keep us posted and we will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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