Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Roku Ultra

have a Ultra 4560 and  - it starts - powere is on  - but does not pass video to Rec / TV

Ready to throw out - Must remove Power adapter and reboot the device to make it work and give home page

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Level 18

Re: Roku Ultra


@RK1952 wrote:

have a Ultra 4560 and  - it starts - power is on  - but does not pass video to Rec / TV

Ready to throw out - Must remove Power adapter and reboot the device to make it work and give home page


There are several models of Ultra, but they all have a model number starting with 46xx (4640, 4660, 4661, etc.) Please confirm which model you have.

Also, exactly what is happening? Are you seeing the dancing Roku logo when it first boots, then the screen goes blank? Or then it works until the player goes to sleep and won't wake up again?

Another thought: try replacing the batteries in your remote. Perhaps it's not sending a strong enough signal for the Roku to receive while it's sleeping. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 7

Re: Roku Ultra

4660

Replaced bat - No joy

it works until the player goes to sleep and won't wake up again

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Level 7

Re: Roku Ultra

your not alone...having the same problem. brand new will return to amazon...

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Level 7

Re: Roku Ultra

Fails to wake from sleep.  Does Roku not care?  Read the forums - this seems to be a very common problem.  Junk because it has been doing this for awhile.  Nothing like Apple TV that just works.  Prefer Roku, but not if I need to reset it every day.

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