Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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metrov
Level 8

Roku Ultra Question

Hi, I've owned a Roku Express for a few years now. It works great, except that every once in awhile, it will not connect to wifi. Sometimes I can get it re-connected by employing the tricks found online. But sometimes (like now), it won't connect for days, then suddenly it will connect. I believe the problem is the Roku because all our other wireless devices connect no problem. Anyway, I've had it. I don't want to go thru pain to use my Roku. Will the Roku Ultra (with hard wire connection) be more reliable as far as connectivity? I will gladly spend the money to have an enjoyable Roku experience. Thanks

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4 REPLIES 4\
atc98092
Community Streaming Expert

Re: Roku Ultra Question


@metrov wrote:

Hi, I've owned a Roku Express for a few years now. It works great, except that every once in awhile, it will not connect to wifi. Sometimes I can get it re-connected by employing the tricks found online. But sometimes (like now), it won't connect for days, then suddenly it will connect. I believe the problem is the Roku because all our other wireless devices connect no problem. Anyway, I've had it. I don't want to go thru pain to use my Roku. Will the Roku Ultra (with hard wire connection) be more reliable as far as connectivity? I will gladly spend the money to have an enjoyable Roku experience. Thanks


I've never experienced a connection issue when using an Ethernet connection. I do have an older Ultra, but it shouldn't be any different with the new ones. My 2 XS, which is about 7 years old, still connects fine. It's just so old it's worthless. Smiley Happy

Dan

Roku Community Streaming Expert

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Iona-D
Level 13

Re: Roku Ultra Question

Our Ultra was purchased nearly a year ago. It was chosen over the Streaming Stick Plus just for the superior Ethernet connection option. Unless the Internet traffic is very congested, I have noticed a huge improvement in spite of having a **bleep** slow DSL connection here.
We're glad we chose the Ultra over the Stick+.
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Iona-D
Level 13

Re: Roku Ultra Question

Our Ultra was purchased nearly a year ago. It was chosen over the Streaming Stick Plus just for the superior Ethernet connection option. Unless the Internet traffic is very congested, I have noticed a huge improvement in spite of having a trashy slow DSL connection here.
We're glad we chose the Ultra over the Stick+.
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metrov
Level 8

Re: Roku Ultra Question

Thanks!

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