I have a brand new 32” TCL Roku TV (Roku TV 8122X, TCL model 32S335, software ver. 9.4.2 build 4195-48).
I have a solid wifi and Internet connection and the device seems to work fine. EXCEPT it WILL NOT display the correct time.
I am in Northern California in the Pacific time zone. This tv is showing Eastern time. Right now, the TV (and the OTA channel guide) displays 9:24 pm, but it’s 6:24 pm. And there is no way I can find to change/set/adjust the time. I’ve been through every menu, and there just is no time nor time zone setting.
This is UNACCEPTABLE and problematic. Please advise how to correct this problem.
I just fixed my time zone problem. Push the homme button 5x then the ff button 3x and the rewind button 2x a menu will pop up and choose software update. I had to do the process 2x the 1st time the time changed but wasn't correct so I did it again and the correct time displayed
I've already responded once to report that this particular TV has no "time" settings options whatsoever. No options for 12-hour vs. 24-hour. No options to set time zone. I've specified my zip code, but that's made no difference whatsoever to the clock settings.
In other words, there is no: Home > Settings > System > Time > Clock option. I can drill down to "system" but there simply is no "time" option.
So HOW does a customer fix a problem with the clock? The lack of a supplemental reply tells me that the answer must simply be, "you can't." How is that acceptable, when part of the TV's functionality relies on the clock settings (e.g. live tv guide)??
I have the TCL Roku 43 inch and I have the same problem. Did a factory reset and nothing. Checked for system updates and it's up to date. It's currently 8:15 p.m. eastern time and it's showing 12:45 a.m. and there is no way to change it.