Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Nmkarbousky
Level 7

Roku TV: Completely wrong time

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The correct time where I am at is 10:42am yet the Roku says 4:59 pm. This then causes the live channel TV guide app we use to display wrong line up. I’ve restarted, unplugged. What else can I do?

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RokuMary-F
Roku Employee
Roku Employee

Re: Completely wrong time

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Hi everyone,

Thanks for posting in the Roku Community!

If you are having an issue with your Roku TV at an incorrect time, customers have reported that unplugging your device for 5-10 minutes then plugging the Roku TV back resolves the issue.

Let us know how it goes! We're hoping this will work for you.

Many thanks,
Mary

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17 REPLIES 17\
Shawncadams
Level 7

Re: Roku TV Time and Date broken, and possibly ota channel guide since update

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There is a hard reset you can do with the remote that fixed this for me. 

Home button 5 times, up arrow once, rewind button twice, fast forward button twice. 

It will do some weird menu scrolling and turn off and back on again then back on. Takes about a minute and a half. Then fixed! For me anyway. 

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Cgbmom05
Level 7

Re: Roku TV Time and Date broken, and possibly ota channel guide since update

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****This worked for me*****

Not sure if everyone is still having the issue or not but this morning I noticed my time was off,so I started googling and it lead me here lol.Anyways this worked for me so I wanted to share.Go to settings,then system,then power,then scroll down to bottom,where it says system restart,click that and it will turn off then on.The time was fixed👍

ufdemt15
Level 7

Re: Roku TV Time and Date broken, and possibly ota channel guide since update

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yes this works. I had the same problem this morning. Powering the device on and off didnt work and the time zone was correct. I did try to revert to the previous version but could not access that option. I tried using the menu to restart the TV and it worked. Unplugging the TV probably would have worked too 

Doug52
Level 7

Re: Completely wrong time

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Wrong time happened to my Roku TV this morning. I noticed it when I turned it on. I also noticed my "atomic" clocks are showing wrong date. I wonder if Roku uses the time signal from Colorado and it was disrupted while it was receiving the signal. Who knows. We may never know. Our TV's maybe screwed up from now on. At least I can manually change the time on my other clocks in my house. My Samsung TV still shows correct time. I really dislike Roku TV's.

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Sugar33
Level 7

Re: Completely wrong time

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I had the same problem.  It was 2:35 but the clock said 11:01.  I unplugged roku and plugged it back in.  It's fine now.  Hope I don't have to do this often.

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Audi315
Level 7

Re: Completely wrong time

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I, too have the wrong time  by 13+ hours.  It is currently 4:06 pm but my time shows 5:25 a.m. I have done everything I know to do and still have the wrong time.  My other Roku tvs show the correct time. This is frustrating.  Anyone have ideas as to how to fix?

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Harvini
Level 11

Re: Completely wrong time

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Have you tried executing the "Clear Cache" procedure and letting the set reset and reboot?

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gstefany
Level 7

Sharp Roku TV - Wrong time but in right time Zone - Help

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I just noticed that my Sharp Roku TV says it is 5:22 am when it is actually 5:51 pm.  I checked the settings and it says the time zone is Eastern which is where I am but, it is not 5:22 am here.  Can anyone help?

Hmartinez0305
Level 7

Re: Sharp Roku TV - Wrong time but in right time Zone - Help

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My tv is doing the same thing. I live in central time and is currently 7:22pm and my tv is saying that is 10:53am. Now all the apps are showing the wrong programming due to this. I have no idea what to do or how to fix it.

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