Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
medpharm
Level 7

Roku Streaming stick+, where is the shift button to capitalize letters on the tv keypad

Using the Roku Streaming Stick+ and adding channels putting in passwords with a Capital letter, I cannot locate the shift key.    There is no upward arrow and the * doesn't work.   What can I do?   Do I have to change passwords to all lower case?

0 Kudos
4 REPLIES 4\
boogernose
Level 18

Re: Roku Streaming stick+, where is the shift button to capitalize letters on the tv keypad

So for enabling Channels I dont think you need to capitalize. Try it with out that.

 

---A problem clearly stated is a problem half solved---.
makaiguy
Community Streaming Expert

Re: Roku Streaming stick+, where is the shift button to capitalize letters on the tv keypad

This will vary with however each channel has configured their virtual keyboard.  For instance for Disney + and several others the shift is to the right of the number pad, with a box beside an up-arrow where you toggle a checkmark on/off.  On Apple TV there are two buttons at the top of the virtual keyboard showing "abc" and "ABC", for upper and lower case, respectfully.  Other channels may have their own formats.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos
tmefoy
Level 8

Re: Roku Streaming stick+, where is the shift button to capitalize letters on the tv keypad

what about just for entering a password?

Irishcanuck
Level 7

Re: Roku Streaming stick+, where is the shift button to capitalize letters on the tv keypad

I had issue with inputting upper case letters for a YouTube link using my Roku tv remote.  There was no way to select upper case letters on the remote.  I could access the alpha lower case and the numeric fields plus the usual punctuation symbols but not upper case letters.  There were community suggestions to use * or “ to turn on upper case but nothing worked.  I downloaded the Roku app onto my IPad,  paired the app to my Roku stick on the USB port of my TV, then used the app on my IPad with the alpha numeric symbols and found the shift key and was then able to input upper case letters much like the querty on a keyboard.  Hope this helps someone.

0 Kudos