Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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mayyar29
Level 7

Roku Streaming Stick+ streams when TV is off

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With the TV off, if headset is plugged into the Roku Remote, the audio of the last viewed channel can still be heard. This indicates use of internet bandwidth even while not watching the TV. How can this be prevented (other than yanking the Roku Stick off the TV's HDMI port}? Thanks

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makaiguy
Community Streaming Expert

Re: Roku Streaming Stick+ streams when TV is off

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Yes, that's right. Return the Roku to its Home screen when finished viewing. If you leave it on a channel it will continue to stream and needlessly use up your bandwidth. Even if your internet account doesn't have a data cap, unattended streaming taxes the whole distribution system.

Also, the headphone amplifier in the remote is active and eating up your batteries whenever the headset is plugged in, so it's best to unplug the headset when not in use.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

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makaiguy
Community Streaming Expert

Re: Roku Streaming Stick+ streams when TV is off

Jump to solution

Yes, that's right. Return the Roku to its Home screen when finished viewing. If you leave it on a channel it will continue to stream and needlessly use up your bandwidth. Even if your internet account doesn't have a data cap, unattended streaming taxes the whole distribution system.

Also, the headphone amplifier in the remote is active and eating up your batteries whenever the headset is plugged in, so it's best to unplug the headset when not in use.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

View solution in original post

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