Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
Roku Streaming Stick + keeps resetting to factory defaults
Beginning about a week ago, every morning when the TV is turned on (the Roku is powered directly from a wall outlet so is always on) the Roku comes up as though it's newly installed, having to go through all the initial setup steps, e.g., network connection, linking, services, etc.
Re: Roku Streaming Stick + keeps resetting to factory defaults
I have a similar problem with my roku express 4k+. It's not every day, but every couple of weeks or so it factory resets. It's really annoying. Any suggestions Roku support?
Re: Roku Streaming Stick + keeps resetting to factory defaults
@Darren2, the first thing to do is to make sure you're using the supplied power adapter and not the TV's USB port. If it still keeps resetting to factory defaults and you can return it, you probably should.
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