Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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mmtwn
Level 7

Roku Streaming Stick+ Stuck in Infinite Upgrade Loop

Brand new Roku Streaming Stick+ fresh out of the box!!!

When trying to setup, after selected Language and connected Wi-Fi network, it automatically checked for software update, completed, and then rebooted. Then... repeating this infinitely!!!!!

How could I resolve this? I owned multiple Roku devices and this is the first time things like this happened...Smiley Sad

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makaiguy
Community Streaming Expert

Re: Roku Streaming Stick+ Stuck in Infinite Upgrade Loop

I've never had this happen with any of mine (at least not so far, knock wood...) but it is frequently reported.

Some people with this problem have reported success by using a wifi hot spot on their mobile phone as the internet connection. If/when it completes the update successfully then they could switch it back to using their home wifi network.

If you don't have a phone hot spot available you could take it to a friend or neighbor's and try using their wifi for the update.

This has not been universally successful, but many people have reported it worked for them.

Let us know how you make out.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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