Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Roku Streaming Stick Model 3800X Restarts , No signal

Hello, Im tired of this doing these things ..

1. Restarts on its own

2. Now shows no signal, even trying to restart , unplug to work, then i had to use my old RCA Roku, omg that was terrible to watch compared to HDMI , after 2.5 - 3hrs, i retried the stick and it worked, and if ur gonna say update software, how can u update software when u get no signal ??

3. Remote control batteries will get weak, and roku will stop working ( WTH would you design that Freakn' way ?!!

4. How to stop " ARe you still watching ? " pops up ! How the blank shut that **bleep** off , if designed that way then give the customer the option to turn it off !

5.plugin the stick goes to at time CC  closed caption **bleep** !

 

Model : 3800X    Soft. : 9.2.0  Build : 4806-55

" PP "
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1 Reply
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Roku Employee
Roku Employee

Re: Roku Streaming Stick Model 3800X Restarts , No signal

@PwrPak 

Thanks for the information.

How are you powering the device? Is the device plugged into the TV or is it plugged into a wall out with the provided cable and adapter?

The issue you are experiencing is the Bandwidth Saver feature. This can be toggled through Settings > Network > Bandwidth saver > Off. For more information about the Bandwidth Saver, visit our Support page here: How do I use Bandwidth Saver to avoid going over my internet data cap?

Lastly, in regards to your remote, if your remote is experiencing battery drain, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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