Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 8

Roku Stick+ conitnues to state low power

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I am new to this roku stick, and even though the power is connected to a USB adapter to a 120V outlet.  It continues to state low power, your TV doesn't have enough power.  But the thing is the stick is not connected to the TV but to a 120V outlet via a USB adapter.    What is the issue ?

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Level 10

Re: Roku Stick+ conitnues to state low power

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You should have the following:

 

Roku branded wall socket, with USB out

USB Extension lead

USB lead with a lozenge in the middle marked Roku and at the other end mini usb ( this plugs into the stick)

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Level 17

Re: Roku Stick+ conitnues to state low power

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Are you using the charger that came with the stick?  They don't all output the same amps - read the (usually tiny) print on the charger.  Also, have you tried a djfferent USB cable?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Level 8

Re: Roku Stick+ conitnues to state low power

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It came with a cable but with no charger to plug into a 120v socket. 
I am using an extra one that I had from my iPhone. 

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Level 18

Re: Roku Stick+ conitnues to state low power

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The Charger will work with your stick+, but the supplied usb cable won't, you should have Advanced Wireless Receiver cable and usb extender to bridge the gap between the stick+ and ac adapter.

https://www.roku.com/products/accessories/streaming-stick

I have bought three stick plus and each came with ac adapter, Advanced Wireless Receiver, and usb extender.

Edmund
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Level 7

Re: Roku Stick+ conitnues to state low power

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We are having the same issue but we have the roku adapter for the 120V and the USB.  I tried going to the website for instructions that was given on the low power message and the website is not loading.

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Level 10

Re: Roku Stick+ conitnues to state low power

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You should have the following:

 

Roku branded wall socket, with USB out

USB Extension lead

USB lead with a lozenge in the middle marked Roku and at the other end mini usb ( this plugs into the stick)

View solution in original post

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Re: Roku Stick+ conitnues to state low power

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had done all of the above and still low power

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Re: Roku Stick+ conitnues to state low power

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this containes for my Roku device 3810x and it don't have a usb cable 

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Roku Employee
Roku Employee

Re: Roku Stick+ conitnues to state low power

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@virgilspencer 

Thanks for the note.

If you have a Roku Streaming Stick 3810 and are experiencing low power, we would recommend connecting the device to a wall outlet instead of using the TV USB port.

For information about how to properly set up your Streaming Stick 3810, visit our Support page here: How do I set up my Roku® Streaming Stick®+?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku Stick+ conitnues to state low power

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