Roku Device Features, Settings & Updates

[avrionis]

I am new to this roku stick, and even though the power is connected to a USB adapter to a 120V outlet.  It continues to state low power, your TV doesn't have enough power.  But the thing is the stick is not connected to the TV but to a 120V outlet via a USB adapter.    What is the issue ?

[makaiguy]

Are you using the charger that came with the stick?  They don't all output the same amps - read the (usually tiny) print on the charger.  Also, have you tried a djfferent USB cable?

[avrionis]

It came with a cable but with no charger to plug into a 120v socket. 
I am using an extra one that I had from my iPhone. 

[Tivoburkee]

The Charger will work with your stick+, but the supplied usb cable won't, you should have Advanced Wireless Receiver cable and usb extender to bridge the gap between the stick+ and ac adapter.

https://www.roku.com/products/accessories/streaming-stick

I have bought three stick plus and each came with ac adapter, Advanced Wireless Receiver, and usb extender.

[rthomp3855]

We are having the same issue but we have the roku adapter for the 120V and the USB.  I tried going to the website for instructions that was given on the low power message and the website is not loading.

[Rich_T · Accepted solution]

You should have the following:

Roku branded wall socket, with USB out

USB Extension lead

USB lead with a lozenge in the middle marked Roku and at the other end mini usb ( this plugs into the stick)

[virgilspencer]

had done all of the above and still low power

[virgilspencer]

this containes for my Roku device 3810x and it don't have a usb cable 

[RokuDanny-R]

@virgilspencer 

Thanks for the note.

If you have a Roku Streaming Stick 3810 and are experiencing low power, we would recommend connecting the device to a wall outlet instead of using the TV USB port.

For information about how to properly set up your Streaming Stick 3810, visit our Support page here: How do I set up my Roku® Streaming Stick®+?

Thanks,
Danny