Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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BbC1
Level 7

Roku Remote is Unresponsive

My Roku Remote is not responding . I tried to reset it… changed the battery ,unplug please advice

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: Roku Remote is Unresponsive

@BbC1 

The Roku 3 device came with a WiFi Direct remote. It has to be paired with the Roku device. If it lost connectivity, it would be unresponsive. Check to see if the device is still paired to the Roku 3.

Download the Roku app and use the remote feature there to navigate the menu, looking for the details of the remote that's connected. If no remote shows, it lost pairing somehow and should be paired again.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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