Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BbC1
Newbie

Roku Remote is Unresponsive

My Roku Remote is not responding . I tried to reset it… changed the battery ,unplug please advice

0 Kudos
1 REPLY 1
DBDukes
Community Streaming Expert

Re: Roku Remote is Unresponsive

@BbC1 

The Roku 3 device came with a WiFi Direct remote. It has to be paired with the Roku device. If it lost connectivity, it would be unresponsive. Check to see if the device is still paired to the Roku 3.

Download the Roku app and use the remote feature there to navigate the menu, looking for the details of the remote that's connected. If no remote shows, it lost pairing somehow and should be paired again.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos