Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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RC81
Level 7

Roku RC81 not working

I have a Roku RC81.  It used to work fine, but has now stopped working.  I have changed the batteries and several other things that have been recommended but to no avail.  Is RC81 still supported by Roku?

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2 REPLIES 2\
atc98092
Community Streaming Expert

Re: Roku RC81 not working

I don't know precisely which remote the RC81 is. What model Roku did it come with?

If it's an IR remote, you can test its functionality by viewing the end of the remote though a digital camera (such as a phone camera) and watch for a flashing light when you press a button on the remote. This won't work if it's a WiFi Direct remote working in that mode. 

Dan

Roku Community Streaming Expert

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DBDukes
Community Streaming Expert

Re: Roku RC81 not working

What is the Roku device you're using? Settings > System > About

Note that you should be able to use the Roku mobile app for Android or iOS to use temporarily. I would strongly suggest replacing the physical remote, but the one to get depends on your Roku model number.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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