Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ft
Level 7

Roku Premiere will not detect Cineplex Store. Why??

Just bought a Roku Premiere and it will not detect Cineplex Store. And it shows on the package box it does....I am not happy..........rrrrrrrrr

0 Kudos
3 Replies
makaiguy
Level 20

Re: Roku Premiere will not detect Cineplex Store. Why??

Cineplex is available only in Canada as fast as I know.

Are you located in Canada?   Are you linked to a Canada-based Roku account?  Are you connecting via a Canada-based IP number, not a VPN based elsewhere?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
ft
Level 7

Re: Roku Premiere will not detect Cineplex Store. Why??

It is me again. I got it!!!!! 

The reason why I could not update or get CINEPLEXSTORE is on my Roku Premiere account my email ended in ______yahoo.ca I used a different email ending in ______gmail.com. WOW !!!!! Bang!!!! Just like that I updated CINEPLEXSTORE on my Roku Premiere after a factory reset...

0 Kudos
ft
Level 7

Re: Roku Premiere will not detect Cineplex Store. Why??

I got Cineplex Store after using a different email account ending in gmail.com......originally i was using yahoo.ca and u are correct!! 

Thanks!

0 Kudos