Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Roku Premiere+ CEC w/ Sony STRDH770 Stopped Working

Hello!

Up til about 3 weeks ago, my Roku Premiere+ has properly turned on my AV receiver (Sony STRDH770), and consequently my TV (Vizio M65) via CEC/HDMI when pressing the Home button on the Roku remote.

The Roku is up-to-date, however, I can't confirm if a software update was applied to the Roku that prompted this. The device is up-to-date as of today. Here is what I've done/checked so far:

- Power cycled the Roku

- Tested a new HDMI cable

- Attempted to use a different HDMI port on the receiver

- Disabled/Enabled 1-touch play on the Roku

- Factory reset the Roku

- Factory reset the Sony Receiver

- Checked HDMI port on Roku to confirm it wasn't damaged (I noticed this comment in another CEC thread)

I can confirm CEC is enabled in the Roku, TV, and the receiver. It's important to also note that the only other HDMI device plugged into the receiver is a Chromecast, which will turn the receiver on automagically when someone casts content to it. It seems CEC still works for that device.

 

Let me know if anyone has any additional ideas!

 

Thanks!

0 Kudos