Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Roku Premiere - Airplay ON but not showing up on iPhone or MacBook

Model 3920X

SN YHOO8M347446

9.4 (4200-91)

Screen mirroring ON

Airplay ON

Wifi Networks SAME (2.4gHz)

Signal strength EXCELLENT

Airplay will not show up on iPhone or MacBook.  Screen Mirroring on iPhone does not show Roku Device.  Airplay on iPhone does not show Roku device.

Help.

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4 Replies
Level 19

Re: Roku Premiere - Airplay ON but not showing up on iPhone or MacBook

See if this helpful post from @StreamerUser on fixing Roku/Airplay problems helps:

https://community.roku.com/t5/Roku-Device-Features-Settings-Updates/Help-setting-up-Apple-Airplay-on...
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  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Roku Premiere - Airplay ON but not showing up on iPhone or MacBook

tried all those, nothing.  Thanks though.

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Level 7

Re: Airplay not working on roku premiere

@RokuDanny-R 

Roku device model: 4620X - Roku Premiere
-serial number: YT00AS326998
-device ID: 7J96AA326998
-software OS/version: 9.4.0 (Build 4200-29)

Tracker ID: ID 98-552-834

Airplay shows up on the Roku but will not show up on the Iphone/Mac device when trying to use AirPlay.  This works on other Roku Devices I have, but not this device

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Roku Employee
Roku Employee

Re: Airplay not working on roku premiere

@DWJohnston 

Thanks for the post and providing us with your information.

I have passed along your information the appropriate team to investigate further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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