Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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shyam
Level 7

Roku HDMi extender not working

I received a Roku HDMI extender but my TV is unable to detect Roku

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4 REPLIES 4\
StreamerUser
Level 20

Re: Roku HDMi extender not working

Is your Roku working (showing an image/playing sound) without the HDMI Extender?

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shyam
Level 7

Re: Roku HDMi extender not working

@StreamerUser  yes it is

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StreamerUser
Level 20

Re: Roku HDMi extender not working

Try it in a different HDMI port.

Be warned that Roku does send out bad HDMI extenders (I received a flaky/bad one from them myself).

If its still problematic, contact Roku CS for a return/warranty service:

https://support.roku.com/contactus/returns-and-manage-orders

 

makaiguy
Community Streaming Expert

Re: Roku HDMi extender not working

There's nothing special about the Roku HDMI extension, it's just a short (4 inches or so) HDMI cord with an HDMI plug at one end and an HDMI socket at the other. I use one several feet long to locate my Streaming Stick in an equipment closet on the other side of the wall from my TV. You may be able to find an HDMI extension locally or online and not have to wait for Roku to ship it to you.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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