Roku Device Features, Settings & Updates

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Coachbulldog
Level 7

Roku Express not working with Amazon Echo

I did a search of the Community forums and the only thread I found that was somewhat applicable to my issue was from 2019 and the solution given in that thread will not solve the problem I'm having.

I am trying to get my Roku Express to work with my 4th Generation Echo Dot. When I ask the Echo to launch something on my Roku it says it can't. Any assistance that someone can provide to get this issue solved is appreciated.

Details

  • Software is up to date on both the Roku and Echo Dot.
  • Both the Roku and Echo Dot are connected to the same WiFi network.
  • The Alexa skill is linked to my Roku account.
  • On the "Your Linked Devices" on the Alexa skill is my Roku device is listed.
  • I disabled and reenabled the Roku skill in the Alexa app and that did not correct the issue.
  • I am using the command "Alexa, launch Netflix on Roku" to try to get it to work. 
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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Express not working with Amazon Echo

@Coachbulldog

Thanks for the post.

Have you tried checking out the information provided by our Support page here: How do I use Amazon Alexa to control my Roku® streaming device?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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