Since Friday my Roku has been unable to connect to the channel store. the exact error is "The Roku Channel Store service is currently unavailable. Please try again later". Several people in the "Roku Outage" thread in the Announcements section of the forum have also reported issues but I have not seen a reply or announcement from Roku itself.
I get this error on both my wired and wireless networks. I do not have issues watching channels (youtube, amazon, netflix)
Roku Model: 4200X - Roku 3 Version: 7.5.0, build 4092-04
I'm having this problem also. However, I have two units, both Roku 3 4200X , both are running the same software (version 7.5.0, build 4099-04), but one unit can access the Channel Store, while the other unit cannot.
So, it appears it's not a Channel Store specific problem, or a "Roku outage" issue. Any guidance would be appreciated! This is really annoying...
"pmaclean" wrote: Still having this issue. No replies after a long time. Any guidance would be appreciated! Is there a way to factory reset a Roku? Maybe this would resolve this issue...?
I haven't had version 7.x for some time, so I'm not sure if this is the same, but you should be able to find the factory reset option in the menu system: Settings > System > Advanced system settings > Factory reset
You may want to also remove the Roku from your account via the Web interface at https://my.roku.com/ Simply unlink. That will allow you to set the Roku up as new again.
Oh, just to be sure, are you in the U.S.? Are you using a VPN?
Basil https://www.basilsblog.com/ Roku Ultra (4660) Apple TV (5th gen), TiVo
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