Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
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Tivoburkee
Community Streaming Expert

Re: Feature for the blind

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Its called Audio Guide, you can simply press the option * key 4 times to turn it off. It was probably the way it was turned on too. You go into the settings> accessibility> Audio Guide> off

And if you don't want it to happen again, you can disable the shortcut: settings> Accessibility> scroll to Shortcut> disable

Edmund
Roku Community Streaming Expert

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deadeye
Reel Rookie

Re: HELP! Roku won't stop talking

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Thank you for the * 4 times quick solution.  It was driving us nuts.  Happy New Year !

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kmorse
Newbie

Re: Robotic voice

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thank you so much for this post. That voice was driving me crazy

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Re: HELP! Roku won't stop talking

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Did you ever figure it out? I'm having the same issue. And pressing * 4× hasn't worked, neither has going through the audio menu. Help!

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deadeye
Reel Rookie

Re: HELP! Roku won't stop talking

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Pressing * 4 Times Quickly worked the first time I tried it.  A quick fix for us.

 

Working on getting CC to work on our home theater 65" M series Vizio TV sets.  Closed Caption works on 2 other television sets we have in other rooms where we are using Fire Ultra setups.  Using Prime, Hulu and others.   

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Golfer
Newbie

Streaming stick- closed caption is off but I am still getting narration.

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I have a Roku streaming stick device.  It has started a narrating message for every scene  with on demand viewing the closed captioning is off but the narration isn't?

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Tivoburkee
Community Streaming Expert

Re: Streaming stick- closed caption is off but I am still getting narration.

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That's the Audio Guide, the shortcut to turn it on and off is pressing the option key * 4 times.

If you do not want that to happen again you can disable the shortcut feature:

 

Settings> Accessibility> scroll to Shortcut> Disable

Edmund
Roku Community Streaming Expert

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Phideau
Newbie

How can I shut off voice reading menu items

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There is a voice that reads the menu. It just started recently and I want to shut it off. I have a standard remote and not a voice activated one. Everything I have seen refers to voice activated remotes.

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atc98092
Community Streaming Expert

Re: How can I shut off voice reading menu items

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This is called Audio Guide, and it can be found in the Settings menu under Accessibility. You probably accidentally activated it by hitting the * button four times quickly. You can turn it off the same way, and you can completely disable it in the menu I mentioned above. 

Dan

Roku Community Streaming Expert

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KimCkd
Newbie

Re: HELP! Roku won't stop talking

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I tried all steps but the voice will not turn off even when the menus says off please help! 

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