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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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rbutterwood
Level 7
‎12-07-2020 12:58 PM

Roku AirPlay - No Sound - New Router

Hi,

With my old ASUS router I can get audio via AirPlay to my Roku but with my new LinkSys AC2200 it does not work.  I can successfully connect via AirPlay to my Roku with the new router but there is no sound. 

I'm guessing it is an issue with my new router because AirPlay works with my old router.  

Model: 4660X Roku Ultra
Software Version 9.4.0 Build 4190-46

Any suggestions are appreciated.

 

Thanks,

 

Richard

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NTC
Level 10
‎12-09-2020 09:11 AM

Re: Roku AirPlay - No Sound - New Router

@rbutterwood wrote:

Hi,

With my old ASUS router I can get audio via AirPlay to my Roku but with my new LinkSys AC2200 it does not work.  I can successfully connect via AirPlay to my Roku with the new router but there is no sound. 

I'm guessing it is an issue with my new router because AirPlay works with my old router.  

Model: 4660X Roku Ultra
Software Version 9.4.0 Build 4190-46

Any suggestions are appreciated.

 

Thanks,

 

Richard

Check your router for any RTSP filtering (blocking). It should be somewhere in firewall, security, or DMZ settings. I believe audio via airplay relies on RTSP protocol.

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