Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Scootah
Level 7

Roku 50" tv keeps resetting itself

I have a roku smart tv. Its been fine a few weeks. Now every time it auto shuts off after the time, i go to power back on, and it prompts me to do the WHOLE initial setup as if I just bought it. Its doing this more and more often. Tired of it. 

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atc98092
Community Streaming Expert

Re: Roku 50" tv keeps resetting itself

Who made your Roku TV? They aren't made by Roku themselves, and the manufacturer is who provides support for them. 

It sounds like something became corrupted in the OS. For TVs, you can download OS updates to a thumb drive and try that. https://tvupdate.roku.com/

You also might try forcing the factory reset yourself by using the recessed reset button somewhere on the back of the set. Hold the button for no less than 30 seconds, regardless of what's happening on the screen. That might get you past whatever is corrupt in the OS now. 

Dan

Roku Community Streaming Expert

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makaiguy
Community Streaming Expert

Re: Roku 50" tv keeps resetting itself

See if enabling Quick Start eliminates this.  I'm not home where I can confirm the menu path, but I think it's in Settings > System > Power

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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